Browsec can't connect

There are several common reasons for that, and you can fix them. Browsec usually shows possible reasons for failure and suggests solutions. In case you've missed it, see below.

Other VPN apps

If a VPN app is running, the system won't let another VPN app connect. Make sure to turn off all the dedicated VPN apps and those that may use VPN - for example, ad blockers. Also, some browsers may have built-in VPN, so make sure to turn it off. If you're not sure which app may interfere, just restart your device.

Protective apps

Anti-virus and firewall apps may prevent VPN apps from connecting to their servers, so make sure to whitelist Browsec there.

Wi-Fi hotspot settings

Browsec uses IPSec protocol and port 4500. Go to your router settings and make sure IPSec is allowed and port 4500 is open. If you can't access these settings, consider using another hotspot or mobile data.

Blocked by carrier

Some ISPs (internet service providers) block VPN. To check this, you can try another provider or Wi-Fi hotspot.